  Peer1 Networks |
Provided to all LiveCamNetwork customers!
The Worry-Free Customer Care package includes a bundle of very useful features and services essential to the support and caring of your LiveCamNetwork website. The worry-free package includes:
- SOFTWARE UPDATES
Your website automatically receives each of the following- LCN Service packs
- Security updates.
- Bug fixes and software patches.
- LICENSING
Licensing for all 3rd party software dependancies include Adobe, Wowse, Redhat and Windows is also included.
- HOSTING SERVICES
- Mission Critical Web Hosting
- Environmentally controlled Class A Data Center provided by Peer1 Networks
- 25Gb Blended Transit from multiple Tier-1 providers
- Advanced Content delivery network
- Dual Server Configuration, Raid Hard Disk Configuration
- FTP Access
- Free website and mbase bandwidth, and 100GB Free live-broadcaster video bandwidth (Pro & Enterprise Version).
- POP3 Email Access
- 50GB Disk Space
- Always on the latest operating systems and security updates.
- 99.9% guaranteed uptime
- Monitored Services
- All Cisco Switches and Routers
- Rock-solid, reputable IT infrastructure
- 24/7 manned Network Operations Centre
- UPS, Battery backup and Emergency Diesel Generator backup, temperature & humidity controlled environment.
Suitable for everyone from beginners to heavy users, the standard hosting service is perfectly suited to deliver high quality video + audio and smooth usage for hundreds of customers with ease. Specially configured servers and hosting plans are available upon request.
- TECHNICAL SUPPORT
You bennefit from the expertise of our experienced staff, 24 / 7 for all aspects of your website and business. This includes:- 5 hours free technical support per month.
- Access to your own private support forum powered by VBulletin
- Access to the private LCN Customer-only forum, useful for talking business, trading streams, and discussing business matters.
