Frequently Asked Questions



What is LiveCamNetwork?

LiveCamNetwork is a software & service that allows you to broadcast live video chat from any PC or Mac to your own website, and to then allow your website users to view, chat and interact with those broadcasters at any price per minute you wish to charge.

What are the chat room options I can offer my clients?

(a) Free Chat Mode. Free chat lets your choice of guests, registered users or paying customers view any video chat room for free. This is commonly used as an up-sell to private chat.

(b) Private "VIP" chat with per-minute billing

(c) Semi-Private "Group" chat with per-minute billingl

(d) Passive "Spy" viewers on both "Vip" and "Group" chat modes above, with per-minute billing.

(e) Virtual Private Rooms, or "ViPeR". Viper is a recorded chat room play-back system that lets you earn additional revenue while your customers watch previously recorded chat sessions. Read more

What are the various licensing options?

We offer a variety of license options including Solo Models, Professional, Enterprise, Private Label and Co-Branded licensing.

How does live video chat make money in the adult marketplace?

Adult content has always been one of the most profitable industries on the Internet, but the days of paying for photos and subscribing to membership sites are over. Today's consumer wants genuine, real-time conversation and interaction with other, living people, and they are willing to pay well for that service.

How do I make money with LiveCamNetwork?

LiveCamNetwork turns you into a service provider. It allows you to charge anything you like per minute for fun, safe and entertaining video chat services. Your customers pay online via credit card, and funds are settled into your bank account every week.

Is a website included with LiveCamNetwork?

Yes. LCN includes a website that you can customize.

Can I integrate LCN into my own existing website?

Yes. LCN installs as a 3rd level domain (CAMS.yourwebsite.com). Graphics, logos, colors, layout can all be copied from your existing website to the new pages included with LCN creating the perfect integration to your site.

What is the difference between Standard Sales Reports, and Extended Sales Reports?

The Standard Sales report provides you with total sales reports for the day, month and year, and graphs your sales progress. Drill-down data reveals the username of the customer as well as time of purchase, total and transaction number for tracking purposes.

The Extended Sales report includes all of the above but with the addition of the Full name and billing address of the customer, his IP address, Credit card type, and partial credit card number as well as declined purchases (for potential fraud, insuffecient funds, etc). Requires LCN ProPay. (Note: Report does NOT include customer credit card number, cvv2 or Exp date.)

Can I customize the look-and-feel?

Yes. You can edit the look-and-feel to include your logos, colors, text, banners, images, etc. All pages are written in standard HTML and CSS and easy to edit. If you do not have the skills to do it, you may hire us to do it for you.

What is MBASE?

MBase allows you to connect with with other 2Much customers and increase revenue by licensing your live broadcasts to and from each other. Mbase allows your broadcasters to appear on other websites & increase their exposure & sales. Read more about MBASE

Why is MBASE valuable?

As a new site owner, you can use MBASE to populate your website with existing, live chat models instantly, giving your site more content for your customers to chat with.

Mbase also works in reverse, letting you license your live chat model feeds to other websites. This gives you and your chat models customers instant customers and helps you to build your business.

How and when am I paid for my sales?

Payments are sent to you each day for merchant account holders, and each week for those using most 3rd party billing processors. All sales are credited in real time. Sales to mbase are credited in real time and paid every 2 weeks, with optional accelerated payout (weekly) option now available.

Can my customers TIP chat models?

Yes. Your customers can tip chat models in both free and paid chat models. A "Send private message on tip" function is built in to encourage more tips. The accounting system will split the value of the tip between the chat model and you, the site owner, any way you like.

Can I use tracking software such as Google Analytics?

Yes.

How many users can it support at a time?

LiveCamNetwork is scalable to support a virtually unlimited number of chat models and customers.

How long does it take to install? Is it free?

Installation takes about 3 to 4 business days, and is included in the price.

Can I see a demo?

Yes. Contact us or call toll free 1-866-892-5122 anytime.

How do I get technical support?

Tech support is available 24 hours a day by phone, forum, skype and icq located here.

Do you provide business support?

Yes. 2Much now offers optional business, marketing and chat model support. We will gladly discuss various forms of marketing to new customers and methods of retaining existing customers, but how to improve and grow virtually every part of your business.

Can I hire chat models to work for my site?

Yes! You can have an unlimited number of cam models to broadcast via your website. You control all of the prices and payouts for each cam model as well.

What if I do not have chat models I can hire, or do not want to hire any. Can I still make money with LiveCamNetwork?

Yes. This is what LiveCamNetwork's Mbase System does. Mbase lets you add chat models to your website instantly, right from day-1, who already appear on other websites and who's streams are legally licensed to your site.

My site will be new. What if I have chat models, but no customers when I start?

The Mbase System helps you here too. By licensing your live chat model streams via our built-in easy to use interface, your models can display on other high-traffic sites letting you begin to earn revenue almost immediately.

What are the hardware and software requirments to broadcast?

Both chat models AND customers can use your website with virtually any PC, Mac. Linux is also supported but requires Google Chrome. Chat models require a webcam and microphone. Broadand, DSL or other high speed Internet connection is required.

What video resolution can chat models broadcast?

The video resolutions include 320x180, 320x240, 352x288, 432x240, 544x288, 640x360, 640x480, 768x480, 800x600, 864x480, 960x720 and 1024x576, in up to 60 frames per second depending on the hardware used.

Is 2-way audio/video supported?

Yes. Customers can turn on their cameras and microphones and broadcast back to your chat models in real time with no lag, allowing for true real-time audio/video conversation.

Can the private video sessions be recorded?

Some LCN licenses allow automatic server-side recording of all private chat broadcasts to be requred. Customer broadcasts are NOT recorded.

Do you host my LCN site?

Yes. We offer hosting services from a world-class facility on properly maintained high power servers. More

How do I pay for my license and fees?

We accept payments via credit card (Paypal and Google Checkout) as well as wire transfer payments. Owed fees may also be debited directly from your profits if you prefer.

Where are you located? And where does technical support come from?

We are located in nearby Montreal, Canada, and 24/7 technical support is provided by our in-house staff, not outsourced to any other agency or country.

What forms of payment can I accept from my customers?

Your website will accept most popular credit cards in the world, Mastercard and Visa + all cards with the Mastercard and Visa logo. Additional forms of payment such as Discover, JCB, Delta, Diners Club, Mastercard Maestro, Visa Blue GiroPay + EU payment options like debit cards are also available.

Which payment processors support LiveCamNetwork?

LiveCamNetwork is supported by top processor names such as CCBill, Epoch, Segpay, Netbilling, and Paypal. (Surf&Pay is now available as of March 2013). Each LiveCamNetwork includes free installation of the LCN ProPay processing system and Netbilling payment processor at no extra charge. Other payment processors are available at an additional fee.

Can I use my own processing or merchant account if I already have one?

Yes.

Can I uses NATS or other 3rd party affiliate program or cascade billing solution with LiveCamNetwork?

Starting in May 2014, Limited NATS support will be available for an additional fee.

Can chat models and broadcasters be paid via other methods besides check or wire transfer?

Yes. Starting May 2014, Paxum payments will be supported, letting you instantly issue Paxum personal accounts to your chat models or affiliates and pay them by transferring money from your Paxum business current account to theirs.





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