FAQ

20Jan 2014

What is LiveCamNetwork?

LiveCamNetwork is a software & service that allows you to broadcast live video chat from any PC or Mac to your own website, and to then allow your website users to view, chat and interact with those broadcasters at any price per minute you wish to charge.



Is LiveCamNetwork a tool, or a business opportunity?

It's Both!. LiveCamNetwork is everything you need to profit by providing your own video chat or webcam broadcasts to your paying customers, as well as to other websites. It is also a fantastic way to profit from existing webcam streams or video chat broadcasts provided by other websites.



How does live video chat make money for me?

Various forms of entertainment based content has always been one of the most profitable industries on the Internet, but the days of paying for photos and subscribing to membership sites are over. Today's consumer wants genuine, real-time conversation and interaction with other, living people, and they are willing to pay well for that service.



Can I spread my payments out? Do you offer financing?

Yes. We are proud to announce that as of January 20th 2015, you can now finance your purchase through Paypal Credit. Think of Paypal Credit as a secure, instant, and reusable credit line without the plastic. No Payment due and No Interest to pay for 6 months when paying through Paypal Credit. (Available to US Customers only).



How do I use Paypal Credit to purchase a LiveCamNetwork license?

Go to the Purchase Page located here and select the license you wish to purchase. On the Paypal page, look for the "Paypal CREDIT" link, and follow the instructions.



Is a website included?

Yes. And you can use the website as a stand-alone site, or use it as part of an expansion to an existing site.



What are the chat room options I can offer my clients?

Free Chat: Broadcast to unlimited number of your websites visitors, members or customers, at no charge to them. Use Free Chat to have general discussions, or as up-sell to private pay per minute chat.

Semi-Private "Group" Chat: Broadcast a semi-private video and audio chat to an unlimited number of Paying customers at the same time. Built in Pay Per Minute billing and accounting tracks exactly how long each customer spends, and limits their time based on account balances. Charge any amount you like per minute.

Private "VIP" Chat: Broadcast a private video and audio chat to a single user, for any per-minute price you want to charge. Built in accounting insures accurate times and funds collected.

Passive "Voyeur" Chat: Broadcast to additional users in both private VIP chat and semi-private Group chat modes to customers who just want to watch!

Virtual Private Rooms, or "ViPeR". Viper is a recorded chat room play-back system that lets you earn additional revenue while your customers watch previously recorded chat sessions. You can also use the Viper system to Play video clips or entire movies for a per-minute fee of your choosing

Tips: Allow your customers to tip any broadcaster on your website, for any amount, in any chat mode. Adjustable tip splits and detailed accounting insure that both you and you broadcasters receive their fair share of the tip.

You can charge anything you like per minute for all VIP, Group, Voyeur and Viper modes above. You can also receive tips from any customer in any chat room including free chat, and assign any "split" you like.



Is LiveCamNetwork good for a solo-site?

Yes. LiveCamNetwork is perfectly suited for websites large and small, even solo model sites. Use LiveCamNetwork to broadcast live video to your members for free or for profit..



Can I integrate LCN into my own existing website?

Yes. LCN installs as a 3rd level domain (CAMS.yourwebsite.com for example). Graphics, logos, colors, layout can all be copied from your existing website to the new pages included with LCN creating the perfect integration to your site.



16Jul, 2014

Where will my LiveCamNetwork Site license be hosted? And what kind of hardware and operating systems are used?

The servers that power your LiveCamNetwork sites are located both Montreal and Toronto Canada, as well as in Cloud servers located around the world. Co location services are provided by Peer1 Networks. Each server is running the latest version of Redhat Linux, Wowzan MySQL, and other technologies. Bandwidth, Network Switches are also provided by Peer1 Networks in Canada.



What services are provided?

Services provided include HTTP, HTTPS, FTP, SFTP, SSH, RTMP and AuthSMTP.



Can I connect to my site via FTP anytime I like?

Yes.



Can I customize the look-and-feel of my LiveCamNetwork site?

Yes. You can edit the look-and-feel to include your logos, colors, text, banners, images, etc. All pages are written in standard HTML and CSS and easy to edit. If you do not have the skills to do it, you may hire us to do it for you.



What is MBASE?

MBase allows you to connect with with other 2Much customers and increase revenue by licensing your live broadcasts to and from each other. Mbase allows your broadcasters to appear on other websites & increase their exposure & sales.
As a new site owner, you can use MBASE to populate your website with existing, live chat models instantly, giving your site more content for your customers to chat with.
Mbase also works in reverse, letting you license your live chat model feeds to other websites. This gives you and your chat models customers instant customers and helps you to build your business.



Does LiveCamNetwork have the ability to have broadcasters accept tips?

Yes. Your customers can tip chat broadcasters in both free and paid chat models. A "Send private message on tip" function is built in to encourage more tips. The accounting system will split the value of the tip between the chat model and you, the site owner, any way you like.



Can I edit the "Meta Tags" and apply my own SEO strategies to my LCN website?

Yes. Each page can be edited in any way, including changes to each pages Title, Keyword,Description and other tags. Each broadcasters Profile page includes unique names and keywords that can also be used in various tags.



Can I add my own Social media links and tags?

Yes. You can add Facebook, Twitter, Instagram and virtually any other social media links or tags you like.



Can I link to any other sites, programers or services?

Yes.



Do I have to include links from any of my pages to 2Much?

No, however we would consider it a nice, favour if you did. By linking to us you help us to sell more LiveCamNetwork licenses which reduces our operating costs, brings more chat models to your site via Mbase, and brings more customers to your chat rooms. As an added bonus, 2Much will pay you a 15% Commission (up to $1065.00) for every customer who finds out about us via your website. See our Affiliate Program for details.



Does LCN support flat-rate payouts?

Yes. LiveCamNetwork supports both flat rate payouts as well as commission payouts. It also supports payout for free chat if you want to.



Can I use my own merchant account or 3rd party processing account?

Yes. The Enterprise edition allows you to use optional payment processors such as CCBill, Epoch, PayPal, Segpay, Surf & Pay or Netbilling



Do you provide business support?

Yes. 2Much now offers optional business, marketing and chat model support. We will gladly discuss various forms of marketing to new customers and methods of retaining existing customers, but how to improve and grow virtually every part of your business.



My site will be new. What if I have chat models, but no customers when I start?

The Mbase System helps you here too. By licensing your live chat model streams via our built-in easy to use interface, your models can display on other high-traffic sites letting you begin to earn revenue almost immediately.



What are the hardware and software requirements to broadcast?

Both chat models AND customers can use your website with virtually any Windows based PC, or Apple Mac Mac running OS/X. Chat models require a webcam and microphone. Broadand, DSL or other high speed Internet connection is required. Customers wishing to use 2-way video require a webcam and microphone. Headsets are recommended.



Can I record the video chats broadcast from my site?

Yes. You can enable server-side recording of all video chats on your site. These videos are your property and you can do anything you like with them, including displaying them for free or for pay per minute viewing on your site,



22nov, 2014

I would like to become a Value Added Reseller of LiveCamNetwork. Can I?

Yes! Please visit our affiliate program page to sign-up.



Should I worry about chargebacks? How much will I get?

You can expect a chargeback rate of about 0.5 to 1.0% per year.



How do I make sure that my chargebacks remain low?

Your customers must expect to get the services they pay for when they purchase from your website, and any customers with any technical support problems must be handled and settled within a timely matter. Failing to do so can result in a customer charging-back his purchase. By providing excellent customer service, your chargebacks will remain low. Like any good business, "the customer is always right". It is important to remain in contact with your customers by providing an easy way for them to contact you in case of any problem he may have. 2Much assists you by providing technical and other support directly to your end customers for a small monthly fee. By talking with your customers and solving the problem, your customer will not only no longer wish to charge back his purchase, but feel comfortable enough to make additional purchases in the future. 2Much INCLUDES end user customer support for you at no extra fee.



Can I design my website myself? Or can I make changes or redesign a site you make for me myself later on?

Yes. You can edit all pages that livecamnetwork generates to obtain the look-and-feel that you want. All pages are written in pure HTML, with specially coded tags to display database-driven data such as images and prices. Design your own look, or work with our designers to realize your vision.



1Sep, 2014

Is this the same 2Much and LiveCamNetwork crew that is on the Webdreams TV show in Canada?

Yes, this is us. Webdreams was a reality TV show about the various companies and individual in the industry of which the crew of 2Much were prominently featured in the first 2 seasons of the show.



Where and when can I watch the show?

Webdreams is on Friday Nights at 10pm eastern time on Showcase, and is repeated later that evening, usually around 2am. It is also shown again on the IFC channel on Saturday nights.



Is the show available in the United States?

Unfortunately, no. While it has been shown in other parts of the world, some of its content was deemed too risky, or so we were told.



Can we expect more new episodes in the years to come?

Who knows? There has been some rumored interest in revisiting the show but nothing has been set in stone at this time.



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