LIVECAMNETWORK V2.1: FREQUENTLY ASKED QUESTIONS
General Questions
- What is LiveCamNetwork ?
- LiveCamNetwork is a suite of programs and services that allows you to stream very high quality video and audio over the Internet, and charge customers on a pay-per-minute basis to view and interact with that content.
Unlike other programs, LiveCamNetwork offers the highest possible video and audio quality available. It has everything you need including the website, Video+Chat Encoders, Chat system, Billing & accounting System, Performer / Broadcast management, Customer Management, payment, security, and much more.
- LiveCamNetwork is a suite of programs and services that allows you to stream very high quality video and audio over the Internet, and charge customers on a pay-per-minute basis to view and interact with that content.
- What are 'chat modes' and what do they mean?
LiveCamNetwork has 3 different LIVE paid chat modes, plus 1 LIVE "free" mode:
- FREE Mode. Also called the "Upsell" mode, this is a free "meet and greet" chat where visitors and customers of your site can chat with models for free (limits to this access is configured by you via admin)
- VIP Mode. VIP, also called Private Chat, allows for a single 1-on-1 private chat between a customer and any chat model appearing on your website. No one else may enter the chat room during a VIP chat. The system charges your customer "premium chat rates" every minute. Typical is $5.00 or $6.00 per minute, but pricing is up to you. Your site system also pays the chat model for each minute spent with your custoemr, at prices you determine.
- GROUP Mode. allows for multiple customers to chat at the same time with 1 model. There is no limit to the number of customers charged per-minute with your chat models at whatever rate you set.
- VOYEUR Mode. VOYEUR Mode allows for multiple customers to "Spy" on (but not chat with) your models while they are busy in "Group" and "VIP" modes. All rates are set by the operator (you).
- FREE Mode. Also called the "Upsell" mode, this is a free "meet and greet" chat where visitors and customers of your site can chat with models for free (limits to this access is configured by you via admin)
- Can I start with the Rev-Share Version, and upgrade to a full license later?
- Yes. You can start with with our LCN Revshare Pro today. You can pay by credit card per month you use our system, and then upgrade to the full, no-revenue share version Any Time.
- Yes. You can start with with our LCN Revshare Pro today. You can pay by credit card per month you use our system, and then upgrade to the full, no-revenue share version Any Time.
- Is LiveCamNetwork v2.1 Truly a Turnkey System?
- No and yes. Unlike other turnkey systems, it is completely customizable and accessible by yourself, the operator. What we've done is the research, assembled the processes, and deployed a fully functional engine ready for you to market, manage and profit with as you see fit.
- I am ready to purchase. What do I do first? And what happens next?
- To place your order, please go to the Order Page. Select the license type you wish to purchase (Rev Share, Standard or Professional), and click on the CONTINUE button. You will then select your order, and prepare the system for installation automatically. As soon as your payment is received, the installation goes into the installation queue. 24 to 48 hours later, your order is ready.
- How can I a demo of LiveCamNetwork?
- Contact us and we will be happy to provide a demonstration of the entire system, anytime you like.
- Who is LiveCamNetwork made for?
- Everyone, including Professionals, Amateurs, and Entertainers. Use LiveCamNetwork 2.0 to power your Video Chat Site, a Dating Site, Psychic chat, Life Coaching, Online training or siminars, etc! LiveCamNetwork is made for ANYONE who has something to broadcast. Add it to your existing site, or build a new site around it. CHAT with your customers and keep them entertained, and they'll reward you with per-minute revenues, again and again.
- Is LiveCamNetwork a business opportunity, or a business tool?
- LiveCamNetwork is first and foremost, a tool. It is a complete streaming solution, and it is also an accounting and management system. It provides everything that you need to run a successfull video chat business, or expand your current business into the video chat arena, including a basic website. It does not however, make money by itself. it has nothing to do if you have no customers for it to process, or no Live chat models to stream.
To figure out how much you can make with LiveCamNetwork, please try our new Sales Calculator.
- LiveCamNetwork is first and foremost, a tool. It is a complete streaming solution, and it is also an accounting and management system. It provides everything that you need to run a successfull video chat business, or expand your current business into the video chat arena, including a basic website. It does not however, make money by itself. it has nothing to do if you have no customers for it to process, or no Live chat models to stream.
- What is the 2Much Partner Program?
- The new 2Much Partner program launched on May 2nd, 2008 is a list of authorized companies and individuals who bring added value and benefit to your website. If you're a qualified webmaster, traffic generator, advertising agency, Search Engine Optimization experts, resource listing, web designer, you can join the program. If you need any of these services for your new video chat site, you will have access to these and more who will help you with your new online chat business.
- Which License should I purchase?
- Any License that you can afford to purchase is the best one for you. While the rental version is the best one to get you started, the Enterprise edition gives the best value for the money.
- Is it a good idea to get into the pay per minute video chat business?
- YES! Absolutely. Especially with the current downswing in the economy, now is the best time to get involved. Some investors consider the business of "adult" and "Psychic" video chat as "Vice Investments".
"Vice stocks outperformed the Standard & Poor's 500-stock index by 42 per cent for the five years to Dec. 31. Not only is vice investing more fun, it's financially sound: The sin stocks have little correlation to the overall market, and the more the economy tanks, the more people need their alcohol, tobacco and pornography."
—Carolyn Leitch,
"Tired of ethical investing? Profit from vice instead,"
The Globe and Mail, March 20, 2004
The phrase, from the Gordon Gekko "greed is good" school of investing, has been in the news of late thanks to the recent publication of two vice investing books: Stocking Up on Sin by Caroline Waxler (John Wiley; February, 2004) and Investing in Vice by Dan Ahrens (St. Martin's; February, 2004). As the second example citation points out, Ahrens is the manager of the Vice Fund, a mutual fund started in August, 2002 that, according to its prospectus, looks for "companies that derive a significant portion of their revenues from products often considered socially irresponsible."
- YES! Absolutely. Especially with the current downswing in the economy, now is the best time to get involved. Some investors consider the business of "adult" and "Psychic" video chat as "Vice Investments".
- How much does a LiveCamNetwork license cost?
- Prices for LiveCamNetwork range vary depending on the the type of license you need. A description, as well as license, pricing and payment options can be found on the Pricing page.
- Can I become a reseller or affiliate of LiveCamNetwork?
- Yes! Click here to join our B2B Affiliate Program and become a reseller of the LiveCamNetwork v2.1 Complete Video Chat Solution license.
- Can I use LiveCamNetwork to stream 'adult content' with live chat models?
- Yes.
- I want to run LiveCamNetwork for a NON Adult Chat site and do not want my domain hosting on sites containing adult material
- No problem. 2Much owns several Class C IP Ranges on different networks, and your non-adult website would not be hosted on any servers in the same class C IP Address range as our Adult domains. This would prevent services such as Net Nanny and other parental blocks from mistaking your chat site as "adult". Dedicated Servers are also available on non-adult IP Address ranges.
- How much does LiveCamNetwork Cost? And what are my payment options?
- 2Much Internet offers various licensing options made to fit any budget. Please go to the LiveCamNetwork Pricing Page.
- Does 2Much offer any guarantees that I will make money with LiveCamNetwork?
- No. LiveCamNetwork is a tool only as mentioned above. How you use LiveCamNetwork is what determines your ultimate success or failure in the video chat business.
Suggestion: Please try our new Sales Calculator. This will let you input a couple of variables to help you determine just what you need to make money in video chat. .
- No. LiveCamNetwork is a tool only as mentioned above. How you use LiveCamNetwork is what determines your ultimate success or failure in the video chat business.
- Is LiveCamNetwork compliant with Law 18 U.S.C. 2257?
- Yes. LiveCamNetwork is fully compliant and includes 2257 Documentation for both Primary and Secondary Producers, recordings, etc.
- How much money can I make?
- Of course, how much you make depends on difference between how much you charge your customers, and how much you Pay your live broadcasters. LiveCamNetwork 2.0 lets you set these and other values Per Broadcaster, and lets you change these values any time you like. Interactive Services is one of the most compelling and one of the most profitable businesses on the Internet. Try our online Sales Calculator
- What happens after my purchase? What do I need to do? What is the installation procedure? How do I access it?
- Installation begins immediately after payment has been received by 2Much. Each of its many components is installed on servers reserved for you, which takes approximately 2 days to complete and test. . You will receive an email notification which includes links to various components including your administrator program,related usernames and passwords, etc. At this point you are ready to use the software and provided website, or customize the look-and-feel in anyway that you like. If your LiveCamNetwork will require credit card billing, installation is free, and installation times are sent to you.
- What kind of after-sale support can I expect from 2Much?
- Your success is of paramount concern to us. We want you to have many customers and chat hosts, earning lots of per-second revenue. We have gained lots of experience by running our own LiveCamNetwork license as a business, and will eagerly share our knowledge with you. We can assist you with advice in all areas of operating a live chat site like LiveCamNetwork.com which includes hiring and training of new performers, attracting qualified customers, various technical issues, and much more. 2Much is also now partnering with others in the field to provide additional support and services to you should you need it. .
- I reside outside of North American (Canada / US). Can I still use LiveCamNetwork?
- Yes. LiveCamNetwork licenses, incoming and outgoing streams are available anywhere in the world.
- How good is the video quality?
- It's EXCELLENT! :) LiveCamNetwork uses MPEG4 (and coming soon, H.264 MPEG4 Layer 10) to compress and transmit video and audio, as well as additional compression technologies, codecs and protocols, which are so efficient that it can play out to your customers at literally a fraction of the "cost" of the older technologies on the internet, delivering video at true 30 fps, and "CD Quality" sound at 48 KHz in 5.1 channels. Other companies offer only 2 to 5 frames per second, and "telephone" quality sound if they offer sound at all.
In actual use, the video quality looks great. You can see fine detail in backgrounds, hair, and clothing. 30 frames per second looks like true television quality video, and nothing at all like so-called 'security-camera' style feeds.
- It's EXCELLENT! :) LiveCamNetwork uses MPEG4 (and coming soon, H.264 MPEG4 Layer 10) to compress and transmit video and audio, as well as additional compression technologies, codecs and protocols, which are so efficient that it can play out to your customers at literally a fraction of the "cost" of the older technologies on the internet, delivering video at true 30 fps, and "CD Quality" sound at 48 KHz in 5.1 channels. Other companies offer only 2 to 5 frames per second, and "telephone" quality sound if they offer sound at all.
- Will 2Much Host my chat site?
- Yes. 2Much will host you video chat site for you. Our state of the art facilities located in Montreal, Canada (with peering agreements with MCI and Peer1) use very high speed, ultra-low latency connections to the Internet, which is one of the reasons our video is so good. Your site is hosted on 2 servers, with a 3rd for daily backups. 2Much manages all necessary updates and upgrades to the servers themselves (both hardware and software), free updates to the operating system, etc. 99.997% uptime is guaranteed. Hosting Fees and bandwidth usage will be charged to your account and are visible in an online statement. Reports on bandwidth usage are available and updated every 24 hours to help you monitor site usage.
Video quality, chat, and overall quality of the website and its ability to deliver the content to the end user can be affected by not only the software, but the hardware its hosted on, routers and network switches, network congestion, packet loss, etc. By hosting your LiveCamNetwork here, 2Much guarantees the entire system as well as the streaming quality, and not just the software itself.
- Yes. 2Much will host you video chat site for you. Our state of the art facilities located in Montreal, Canada (with peering agreements with MCI and Peer1) use very high speed, ultra-low latency connections to the Internet, which is one of the reasons our video is so good. Your site is hosted on 2 servers, with a 3rd for daily backups. 2Much manages all necessary updates and upgrades to the servers themselves (both hardware and software), free updates to the operating system, etc. 99.997% uptime is guaranteed. Hosting Fees and bandwidth usage will be charged to your account and are visible in an online statement. Reports on bandwidth usage are available and updated every 24 hours to help you monitor site usage.
- How often is LiveCamNetwork upgraded? How am I notified of updates?
- Periodic revisions, updates and bug fixes are applied automatically to your software as they are released. Bulletins are posted in a general NEWS section of the administrator program.
- What kind of Technical Support do you offer?
- Technical support is available 24/7 and delivered via our expert in-house staff by telephone, email, msn or icq chat. This support is included to all customers of 2Much, and available as an optional service to your customers or performers.
- How many models can I have working on my site?
- Unlimited.
- How many customers can use my site at the same time?
- Unlimited
Technical Questions
- How much bandwidth do performers need?
- A Broadband DSL or Cable connection to the Internet at least 150Kb/s (kilobits per second) connection upstream is all that is required. Virtually all service providers in the US offer at least 384 kb/s, with most now offering 768kb/s or higher.
- Are 'static' IP Addresses required for Performer's to upload video via Chatvibe?
- No. Chatvibe requires only a standard connection and IP address. Chatvibe works on both Dynamic and Static IP Addresses, You can also use multiple encoders on the same shared IP Address if multiple IP's are not available.
- Is bandwidth use adjustable per former?
- Yes. Bandwidth for each performer can be tweaked to get the most of almost any connection type. Chatvibe offers LOW / MEDIUM / HIGH and HiDef settings. HD settings can be locked-out by you if you choose.
- What are the minimum requirements for performers or broadcasters?
- Virtually any PC running Windows XP or VISTA, and standard DSL, Broadband or High Speed connection is all required for performers to work from your site. Details....
- Virtually any PC running Windows XP or VISTA, and standard DSL, Broadband or High Speed connection is all required for performers to work from your site. Details....
- Can Performers use Wireless Connections to broadcast video?
- Possibly, but wired connections provide a much more stable stream of data. Wireless connections are susceptible to slow-downs due to any interference, distance and router & bandwidth hijacking from neighbouring computers, etc. We at 2Much do not provide technical support for wireless connections.
- How do my performers log-in to my website?
- First, Performers must download Chatvibe to their computers. Once installed, a simple username and password is all that is required for your chat models to log-in and stream live video to your website. Your customers can then log-in and see & hear that performer or chat host. When your customers chooses to begin a private chat with that chat host, your website charges that that customer on a pay-per-second basis via his credit card (a term known as microbilling). You are then paid by that credit card company each week by check or wire transfer directly to your bank account.
- Can I record the video and audio streams for my performers for playback or retrieval later?
- Yes.
- Can I sell recorded streams via a pay-per-second / Microbilling method as I do with the LIVE streams now?
- Soon, Yes. 2Much has recently completed a pay-per-second video download program that will be available as a free option on all LiveCamNetwork websites in summer 2008. Please contact your 2Much representative for a demo.
- Can I block customer's access to my chat rooms by IP Address or Geographic Location?
- Yes. We can arrange to have access to your website blocked from single IP addresses, or range of IP addresses. In addition, access to specific chat host's rooms can be blocked from specific geographic locations.
- Do you support studios (Multiple computers connected to a LAN)?
- Yes. In addition, multiple public IP addresses are not required, but Chatvibe & livecamnetwork will support this setup as well.
- Yes. In addition, multiple public IP addresses are not required, but Chatvibe & livecamnetwork will support this setup as well.
- What is the Video and Audio Resolution of LiveCamNetwork 2.0?
- The video size is 400x300 pixels (native) in SD mode and huge 522x300 (native) in LCN-HD mode (16:9 "Wide Screen") Video Format. The video frame rate is 20 frames per second in 400x300, and true 30 Frames per second in LCN-HD. Sound Quality is 11KHz Mono (Similar to AM Radio) in SD / standard mode, and 48KHz Stereo (Better than FM Radio, Similar to CD Quality) in HD Mode. Surround Sound is also supported.
- Do I need to purchase a real HD Camera to use LCN in HD Mode?
- No, however you must use a Camcorder with native or TRUE 16:9 aspect ratio for Wide-Screen mode to be able to qualify for an LCN HD Classification. Video delivery over the web is lower resolution than what you can normally get on your home HD Television, so a high end camera is only overkill. We recommend consumer-grade (as opposed to Prosumer or Professional-grade) camcorder style cameras that you can purchase in any consumer electronics story (Sony, JVC, etc...) for best results.
- If I want to stream in larger video sizes, am I able to do so?
- Yes. LiveCamNetwork will support video sizes up to 1365 x 768.
Accounting FAQ
- How does the customer pay to use my site?
- Your website will accept several different times of billing including Credit card (Mastercard, Visa, JCB and Discover cards) via 3rd party billing processors such as CCBill (included FREE for a limited time) or Merchant account gateways (available with Enterprise edition only). Credit cards are charged and credited to your customers account in real time, and the transaction takes only about 5 seconds to complete. Purchases are accepted automatically 24 hours a day.
- How am I Paid?
- You are paid every week by the billing company of your choice (CCBill.com for example). You are also paid out from 2Much Every 2 weeks for all sales involving MBASE.
- Will 2Much install the credit card / billing system into my website?
- Yes. 2Much will install CCBill to accept credit card payments on your website as one of the many Services included with your Purchase
- Can I accept online checking as a form of payment?
- Yes. Billing companies such as CCBill and others support this feature.
- I want to make my own Pre-paid debit cards as a form of payment. Can I do this LCN?
- Yes. For an additional $250.00, we will install additional software that will allow you to do this.
- Can I manually add / subtract funds from any user's account?
- Yes. You can do this via the administrator program.
- Can I receive notifications of each new sale to my mobile Blackberry, PDA or IPhone?
- Yes.
- How do I keep track of all of these sales amd minutes?
- LiveCamNetwork's detailed accounting program shows you exactly how much each customer spends with which models. Generate reports, view both summary and detailed reports, and more. You can even export data to other programs such as Quickbooks and Excel.
- I need chat models, AND I need traffic to my website, at the same time. I know this is difficult to do. How can you help?
- The LiveCamNetwork system includes The MBASE Virtual Studio System that lets you add performers to your website who currently appear on other licensee chat websites, instantly. Deliver on-demand content to your customers, while you acquire more and more traffic (and models of your own) to your site. At the same time, use MBASE to share your own chat models to other sites, and earn revenue while doing it, from Day 1!
- What is the MBase Virtual Studio System?
- MBase, the Virtual Studio Manager system, allows you to Network with other 2Much customers running LiveCamNetwork, and increase your revenues by buying and selling live broadcasts to and from each other, at virtually any price you like. Mbase allows your models to appear on other LiveCamNetwork websites thereby increasing their exposure on the Internet as well as their sales. more...
You may also use that same pool of models to populate your own website with models whenever you like, offering your customers a greater variety of performers to chat with and increasing your revenues.. MBase is both a revenue generator and resource.
The Mbase system allows all of our customers to cooporate with each other instead of complete against one another, and is an extremely powerful and profitable part of LiveCamNetwork. You can choose to use Mbase or not, at any time. Add or remove models anytime, share or unshare your models at will.
- MBase, the Virtual Studio Manager system, allows you to Network with other 2Much customers running LiveCamNetwork, and increase your revenues by buying and selling live broadcasts to and from each other, at virtually any price you like. Mbase allows your models to appear on other LiveCamNetwork websites thereby increasing their exposure on the Internet as well as their sales. more...
- How do I make money using MBASE?
- Other sites on a LiveCamNetwork platform "buy" your model's time for a fee automatically whenever that website makes a purchase. Your account is paid automatically and in real-time for the value of that chat. At the same time, you may add performers to your website via our mbase system and offering your customers a wider select of chat models to choose from. When your customer takes an "mbase" into a private chat, your account is debited in real time for the time your customer spends with that chat model.
- Do we have to use MBase?
- No. Mbase is elective. You can share your models out but not take any from the MBase if you want, not share your models and still take from MBase, etc. You may configure it to work for you anyway that you think is best.
- Can I make money if I have no models? If I use only the MBase talent pool?
- Yes. The Mbase system offers your website's customers a wide choice of models that they can begin spending money to chat with right from day 1.
- What if I want to have only my models, none from MBase, but I want to share mine out?
- More power to you! If you have enough models to make your site entirely exclusive and only use the MBase to make more revenue with those models, go ahead!
We are looking forward to working with you.
