Privacy Policy

Your privacy matters to us. Learn how we collect, use, and protect your personal information.

Last updated: January 1, 2025

1. Introduction

2MUCH.NET ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our live streaming software, platforms, and services.

By using our services, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

Personal Information

  • Name and contact information (email, phone, address)
  • Account credentials and authentication data
  • Payment and billing information
  • Business information for enterprise clients

Technical Information

  • IP addresses and device information
  • Browser type and version
  • Usage data and analytics
  • Log files and system data

Service Usage Data

  • Streaming session data
  • Platform configuration and settings
  • Performance metrics and statistics
  • Support and communication records

3. How We Use Your Information

We use the collected information for the following purposes:

  • Service Provision: To provide, maintain, and improve our streaming services
  • Account Management: To manage your account and provide customer support
  • Communication: To send important updates, newsletters, and promotional materials
  • Security: To protect against fraud, abuse, and security threats
  • Analytics: To analyze usage patterns and improve our services
  • Compliance: To comply with legal obligations and industry standards

4. Information Sharing and Disclosure

We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except in the following circumstances:

  • Service Providers: Trusted partners who assist in operating our services
  • Legal Requirements: When required by law or to protect our rights
  • Business Transfers: In connection with mergers, acquisitions, or asset transfers
  • Consent: When you have given explicit consent for sharing

All third-party service providers are contractually bound to protect your information and use it only for the specific purposes outlined in our agreements.

5. Data Security

We implement comprehensive security measures to protect your personal information:

  • SSL/TLS encryption for data transmission
  • Regular security audits and vulnerability assessments
  • Access controls and authentication systems
  • Data backup and recovery procedures
  • Employee training on data protection

While we strive to protect your information, no method of transmission over the internet is 100% secure. We continuously work to improve our security measures and stay ahead of emerging threats.

6. Your Privacy Rights

Depending on your location, you may have the following rights regarding your personal information:

  • Access: Request copies of your personal information
  • Rectification: Request correction of inaccurate information
  • Erasure: Request deletion of your personal information
  • Portability: Request transfer of your data to another service
  • Objection: Object to processing of your personal information
  • Restriction: Request restriction of processing

To exercise these rights, please contact us at [email protected]. We will respond to your request within 30 days of receiving it.

7. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website and services:

  • Essential Cookies: Required for basic website functionality
  • Analytics Cookies: Help us understand how you use our services
  • Preference Cookies: Remember your settings and preferences
  • Marketing Cookies: Used to deliver relevant advertisements

You can control cookie preferences through your browser settings or by contacting us directly.

8. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy:

  • Account Data: Until account deletion or 7 years after account closure
  • Transaction Records: 7 years for tax and legal compliance
  • Support Records: 3 years after resolution
  • Analytics Data: Anonymized after 2 years

When data is no longer needed, we securely delete or anonymize it according to industry best practices.

9. International Data Transfers

Your information may be transferred to and processed in countries outside your residence. We ensure adequate protection through:

  • Standard Contractual Clauses approved by the European Commission
  • Adequacy decisions by regulatory authorities
  • Binding corporate rules and certification programs
  • Explicit consent where required by law

10. Children's Privacy

Our services are not intended for children under 18 years of age. We do not knowingly collect personal information from children under 18. If we learn that we have collected such information, we will take steps to delete it promptly. If you believe we have collected information from a child under 18, please contact us immediately.

11. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or applicable laws. We will notify you of any material changes by:

  • Posting the updated policy on our website
  • Sending an email notification to registered users
  • Displaying a prominent notice on our platform

Your continued use of our services after the effective date of any changes constitutes acceptance of the updated policy.

12. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

Email: [email protected]
General Contact: Contact Form
Response Time: We will respond to privacy inquiries within 30 days.